Your questions, answered
Welcome to Created From Yarn's FAQ section! We've gathered the most common questions about our knitting patterns, yarns, needles, and services to help you find the information you need quickly. Our goal is to make your shopping experience as smooth and enjoyable as possible. If you don't find your answer here, please don't hesitate to contact us.
Frequently asked questions
We understand that you might have questions before making a purchase or while waiting for your order. We've compiled answers to the most important topics, covering everything from delivery and payment to product specifics and returns. We're committed to providing clear, helpful information every step of the way.
What are your typical delivery times?
Delivery times are usually 3-5 working days from the date of purchase.
How can I find out the required yarn type for a pattern?
Each pattern description on our website clearly states the recommended yarn type for that specific design.
What payment methods do you accept?
We typically accept payments via bank transfer or PayPal (Friends and Family).
What sizes do your patterns knit for?
Our patterns typically include a range of sizes, which will be specified in the product description. Please check the individual pattern for exact sizing information.
How are shipping costs calculated?
Shipping costs vary based on the weight of your item. Postage charges start from £1.55 and go up to £5.99.
What is your return policy?
For detailed information on how to return an item, please visit our Delivery & Returns page.
What needle sizes are required for your patterns?
The required needle sizes for each item are detailed within the individual pattern descriptions.
What should I do if I need help or have an issue with my purchase?
If you require any assistance or have an issue with your order, please contact us directly at info@createdfromyarn.co.uk or call 07478223806 We're here to help!
Need more assistance?
We hope our FAQs have answered your questions about Created From Yarn. If you still need help, our team is always ready to assist. Your satisfaction is our priority, and we're dedicated to making your knitting journey with us a delightful one.